Last updated: 3 October 2026
Who we are
JukeStage is operated by Centre One Software Ltd, company number 17441904, at Belford Street, Horden, Peterlee, County Durham, SR8 4BD, United Kingdom.
Privacy enquiries: support@jukestage.co.uk.
Information we use
Licensing: We process an installation identifier to administer your five-day trial. For purchases and restoration, we process Amazon account and purchase-receipt identifiers and entitlement status. Amazon handles payment; we do not receive your Amazon password or payment-card details.
Your media and settings: The app stores preferences, favourites and remembered network-folder locations on your device. Some playback uses temporary local media copies. If you choose to remember a provider, its connection details are stored in app-private storage, not a separate encrypted password vault. Provider credentials are not included in our Amazon licensing requests.
External services: Radio searches contact Radio Browser; podcast searches contact Apple. Playing media or loading artwork contacts the relevant publisher or provider. These services receive your IP address and information needed for the request. Social & Web websites may use cookies and browser storage under their own privacy policies. Browser sessions may persist; clearing cookies does not clear all website storage.
Support and security: If you contact us, we receive your email address and message. Our hosting services also process connection information needed to operate and protect the service.
Why we use it and who receives it
We use necessary licensing and support information to provide the service you request. We use proportionate security information for our legitimate interests in preventing abuse and protecting the service, and retain information where required by law.
Fasthosts provides our hosting and support email. Amazon verifies purchases. External media services and websites process requests when you use their features and may operate outside the UK under their own privacy arrangements.
Access decisions are automated from trial and purchase status. Contact support if you believe a decision is incorrect.
Retention
Licensing records are retained to maintain and restore access, recognise previously used trials, and handle cancellations or disputes. Support records are retained according to whether an enquiry, related issue or dispute remains relevant. These records do not automatically disappear when a trial ends or the app is uninstalled.
Backups are taken daily and retained for 14 days. Deletion from active systems may not immediately remove existing backup copies. Device settings remain until removed through app or device controls.
Your choices and rights
You can leave optional provider and website features unused and remove saved settings through available app or device controls.
Depending on applicable law, you may request access, correction, deletion, restriction or portability of your information, or object to processing based on legitimate interests. Contact support@jukestage.co.uk. Some records may need to remain for continuing entitlements, legal obligations or disputes.
You may complain to the UK Information Commissioner’s Office. Requests concerning information held independently by Amazon or another service should be directed to that service.
Changes
We will update this notice when our data handling changes and show the updated date.