WEBSITE PURCHASES
For licences bought directly from jukestage.co.uk. Your statutory consumer rights remain protected.
Centre One Software Ltd, registered in England and Wales, company number 17441904. Registered address: 2 Belford Street, Horden, Peterlee, County Durham, SR8 4BD, United Kingdom. Email support@jukestage.co.uk.
These terms apply to website orders accepted under this version of the terms. They do not retrospectively remove rights or change an earlier order’s agreed terms. They are not the purchase terms for a Google Play or Amazon transaction. For those purchases, use the purchasing store’s process; contact us if the app itself needs support.
The base website licence costs £19.99 once and activates one Windows computer or one device using the directly downloaded website Android APK—not both at once. It does not unlock the Google Play or Amazon editions. The licence is perpetual, not a mandatory subscription.
An eligible owner of an active website base licence can buy an additional-device licence for £9.99 using the same website customer account. Each licence covers one additional device and has its own activation code.
Each paid seat permits up to four device transfers. Deactivate on the old device before moving. If it is unavailable, contact support for help; purchasing again should not be your first recovery step.
The base licence includes the first year of email support. Further support is optional at £9.99 per year under the website offer. Your paid app licence does not expire when that support ends. Statutory remedies are not conditional on buying support. These terms do not create an automatic support renewal or authorise a new charge.
See the Windows information and website APK information for current requirements and features. Windows requires Windows 10 or later, 64-bit; the current website Android APK requires Android 7.1 or later. Features differ between editions. The Windows installer is unsigned; follow our installation guidance and keep device security enabled.
Internet is required for trial registration and activation, and for online features. Media formats, equipment, network conditions and third-party services affect playback. No guarantee is made that every provider, stream or file works. Use the five-day trial with your own setup; the trial does not charge you automatically or replace your statutory rights.
You supply your own lawful media and authorised services. Music, books, karaoke tracks, channels and provider subscriptions are not included. A licence does not grant copyright permission to copy, share or publicly perform third-party material.
Create or sign in to your website customer account and check your email address, chosen product and total before paying. The checkout shows the final amount and any applicable tax before you confirm. There is no physical delivery or shipping charge. Do not assume that a website licence transfers to another store edition.
Website payments are handled through SumUp. An order acknowledgement alone is not confirmation that payment has been verified or a licence issued. We accept the order when we confirm the paid licence and send its activation details. If we cannot fulfil an order after taking payment, we will return the payment.
After successful payment verification, we email the activation code and download-page link. Check spam and your website account if the email does not arrive, then contact us with the order reference. Do not send card details or buy a duplicate licence to solve a delivery problem.
Our online checkout is for immediate digital delivery after payment verification. It asks you separately to agree to these terms and to request early supply with the acknowledgement below. Neither choice is preselected. If you do not want immediate supply, contact support before placing or paying for an order.
For a consumer website purchase of digital content, the normal cancellation period ends 14 days after the day the contract is made. You can cancel within that period without giving a reason, unless the statutory conditions for losing that right have been met.
If you expressly request supply during that period, acknowledge that you will lose the cancellation right when supply begins, and receive the required confirmation, the change-of-mind cancellation right ends once supply starts. Simply buying, downloading the free installer, activating a licence or accepting general terms does not by itself establish all those conditions.
Where the necessary consent, acknowledgement or confirmation is absent, we will not rely on a blanket “no refunds for downloads” rule. Applicable cancellation rights remain. This policy provides statutory cancellation rights, not an additional voluntary money-back guarantee.
To cancel, email support@jukestage.co.uk or write to our registered address with a clear statement and enough information to identify the order. Sending your notice before the deadline is sufficient. You can use the form below, but do not have to.
To: Centre One Software Ltd, 2 Belford Street, Horden, Peterlee, County Durham, SR8 4BD, United Kingdom; support@jukestage.co.uk.
I give notice that I cancel my contract for the following digital content:
Product and order number:
Ordered on:
Name:
Address:
Date:
Signature (only if sent on paper):
For a valid statutory cancellation, we reimburse the payment without undue delay and within 14 days of being informed, using the original payment method unless you expressly agree otherwise, without a refund fee. The refunded licence is no longer valid and you must stop using it. We do not delete your personal media.
Your rights concerning quality, fitness for purpose and description are separate from change-of-mind cancellation and remain after activation. Depending on the circumstances, you may be entitled to repair or replacement, or an appropriate price reduction up to the full price where the legal conditions are met. Other statutory remedies, including for qualifying damage to your device or other digital content, remain available.
Contact us with the order reference, version, device and problem. We may suggest reasonable troubleshooting, but you do not have to purchase extra support to exercise statutory rights.
Keep your activation code and account secure. Do not share a single-device licence to activate multiple devices or distribute our proprietary software as your own. Rights granted by applicable open-source licences or by law are not restricted by this paragraph.
A perpetual licence is not a promise of every future major product, every platform or perpetual operation of third-party websites and services. This does not limit updates, support or remedies required by the contract or law. Changes to the advertised offer apply to later purchases, not automatically to an order already accepted.
Please contact support first so we can investigate a payment, delivery or product complaint. Include the order reference and the outcome you are seeking. We do not exclude liability that cannot lawfully be excluded, including for fraud or death or personal injury caused by negligence. Nothing here restricts mandatory consumer protections.
English and Welsh law applies, without depriving consumers of mandatory protections or rights to bring proceedings in their home jurisdiction where the law provides them.
See our website privacy and cookies notice for handling of account, order and licensing information.